Documentation

Two-Factor Authentication (2FA) is an additional security layer that protects your account even if your password has been compromised.

Within the Skalpy ecosystem, enabling 2FA is a mandatory requirement for adding API keys and accessing trading functionality.

Prerequisites

You will need an authenticator app installed on your mobile device:

• Google Authenticator

• Microsoft Authenticator

• 2FAS or similar tools.

Step-by-Step Instructions

1. Navigate to Settings: Open Skalpy on any platform (Web, iOS, or Android) and go to Settings → Account.

2. Enable 2FA: Locate the "Two-Factor Authentication" section and activate 2FA.

3. Secret Key Backup: The system will display an alphanumeric secret key.

   Important: Save this key in a secure location. You will need it to restore access if you lose your authenticator app.

4. Device Linking: Open your authenticator app and select "Add new account." Scan the QR code displayed on the screen or enter the secret manually.

5. Confirmation: Enter the 6-digit one-time code generated by the app into the verification field within Skalpy and confirm it.

From now on, the terminal will request a 2FA code every time you log in.

Troubleshooting

• Ensure that the time on your mobile device or computer and authenticator is synchronized with network time. Even a slight discrepancy can cause the code to be rejected.

• If you lose access to your authenticator app, use your saved Secret Key to re-link your account in a new app.

• If you have lost both your secret key and access to the app, contact us via email at help@skalpy.com from your account address.